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Bdaia Support Forums Amr Jamal

Forum Replies Created

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  • Amr Jamal replied
     

    @ehigbee You can navigate to Dashboard > MC4WP > Form > * And Remove The Text ( Email address: )

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  • Amr Jamal replied
     

    Hello,

    Unfortunately, Your support was expired please renew it and create a support ticket using the link below and our support team will gladly assist you.

    Best regards,
    Amr

  • Amr Jamal replied
     

    @Charleen You are welcome 😉

  • Amr Jamal replied
     

    The fonts Attachments!

    Regards

    Attachments:
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  • Amr Jamal replied
     

    Hi @Charleen, We are sorry again!

    This font name [poynter-500] This is the default font for the theme, So you won’t find it in the typography options! To get it just choose [Default font]

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @secure,

    It needs to be investigated on your website and that requires additional information from you, some of which may be private.

    You can provide me with an access to:

    1. Your website link
    2. Your website wp-admin link!
    3. Your Dashboard access ( UserName/Password )

    Will be check by our technical support!


    When posting your website’s credentials, please don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Regards

  • Amr Jamal replied
     

    Hi @rafaelkid, Sorry for the late response,

    The issue you have was solved in the last update, kindly make sure to update your theme and the issue will be solved.

    Regards

  • Amr Jamal replied
     

    Hi @costaswap, Sorry for the late response.

    It needs to be investigated on your website and that requires additional information from you, some of which may be private.

    You can provide me with an access to:

    1. Your website link
    2. Your website wp-admin link!
    3. Your Dashboard access ( UserName/Password )

    Will be check by our technical support!


    When posting your website’s credentials, please don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    We look forward to helping you!

    Thank you, Amr Jamal!

  • Amr Jamal replied
     

    Hi @Alexmagazine Sorry for the late response,

    Unfortunately, this is not available!

    Best regards,
    Amr

  • Amr Jamal replied
     

    I see now that the problem is that being logged with user A (let’s say) on a computer and when i make a new post and try to put it to a category, I DON’T SEE all categories available from the website.

    With same user A if i logged on a different computer and make the same steps, when i try to choose the category I SEE all categories.

    The role of user A is administrator.

    I hope you understand the situation and maybe we find a solution for this.

    Thank you

    We need to check it through us, Can you send a video screen of the problem?

  • Amr Jamal replied
     

    Hi @Chivu, Do you mean Disable Lightbox?

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @Chivu Sorry for the late response,

    To disable the view and comment counter from home page, Add this code to Global CSS area Navigate to WP Dashboard > Theme panel > Global CSS:

    
    body.home .article-meta-info .meta-item.views,
    body.home .article-meta-info .meta-item.meta-comment { display: none !important; }
    

    Also this is a problem with the fact that the count doesn’t work, i don’t know why.

    It needs to be investigated on your website and that requires additional information from you, some of which may be private.

    You can provide me with an access to:

    1. Your website link
    2. Your website wp-admin link!
    3. Your Dashboard access ( UserName/Password )

    Will be check by our technical support!


    When posting your website’s credentials, please don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @hermanderby,

    You can check back now!

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @Chivu,

    Sorry for the late response,

    It needs to be investigated on your website and that requires additional information from you, some of which may be private.

    You can provide me with an access to:

    1. Your website link
    2. Your website wp-admin link!
    3. Your Dashboard access ( UserName/Password )

    Will be check by our technical support!


    When posting your website’s credentials, please don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @Mattia@Medianordest,

    It needs to be investigated on your website and that requires additional information from you, some of which may be private.

    You can provide me with an access to:

    1. Your website link
    2. Your website wp-admin link!
    3. Your Dashboard access ( UserName/Password )

    Will be check by our technical support!


    When posting your website’s credentials, please don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Regards

  • Amr Jamal replied
     

    Hi @rpunktdigital,

    It needs to be investigated on your website and that requires additional information from you, some of which may be private.

    You can provide me with an access to:

    1. Your website link
    2. Your website wp-admin link!
    3. Your Dashboard access ( UserName/Password )

    Will be check by our technical support!


    When posting your website’s credentials, please don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @Inalekiewicz,

    You can control this through Navigate to WP Dashboard ▸ Appearance ▸ Customize ▸ Featured Entries ▸ Featured Entries ▸ Slider Speed in ms

    Best regards,
    Amr

    Attachments:
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  • Amr Jamal replied
     

    Add this code to Additional CSS area Navigate to WP Dashboard => Appearance => Customize => Additional CSS:

    
    div.ja-featured-row.ja-featured-1 .entry-overlay-background:after {
        background: linear-gradient(
    180deg
    , rgba(255,255,255,0.00) 1%, rgba(255,255,255,0.73) 27%, #FFFFFF 49%, rgba(255,255,255,0.78) 70%, rgba(255,255,255,0.00) 100%) !important;
    }
    
    div.ja-featured-row.ja-featured-1 .entry-overlay-content, div.ja-featured-row.ja-featured-1 .entry-overlay-content a {
        color: #000 !important;
        text-shadow: 0 1px 1px white !important;
    }
    

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @ehigbee,

    You can provide me your website url to check it!

    Best regards,
    Amr

  • Amr Jamal replied
     

    Hi @ehigbee,

    Unfortunately, this is not available!

    Best regards,
    Amr

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